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Robinhood account got hacked

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by DAVIDIN.NET K TREND 2021. 3. 4. 11:48

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This is why you should not use a small company like Robinhood to invest.  Before I get in to more detail, my account got hacked.  Someone got in to my account, changed all the info, took all my money, and Robinhood still hasn't done anything about it.

 

02/25/2021 - We noticed something was weird with our account.  We had roughly $966 in stocks, but they all disappeared.  Turns out someone got into my account and sold all of our stocks.  Even until now, I thought something was just wrong with the app.  

 

Mind you, we did have 2 - step verification enabled, but never got notified even once while our account was getting hacked.  I still dont understand how this person managed to get in to our account, changed the email address, transferred funds, changed the phone number, and I didnt get notified even ONCE!

As you can see in the above picture, whoever hacked my account, changed my phone number to theirs, and changed their email address too.  I did not get notified once even with 2-step verification, and how is it even verified?

 

And then they managed to somehow transfer my money out right away!  Which I thought wasn't even possible.  The worst part of all this?  Robinhood still hasnt' done a damn thing for us, and we are out more than $900 now.  It is 03/03/2021 now today, and still stuck with no answers.  

 

We can't even find a phone number to get a live person.  We tried emailing, messaging, twitter, you name it.  No answer at all! No help at all!

 

So do yourself a favor and go with a more reputable company who is going to take care of you if you want to buy stocks.  Robinhood has 0 support for their clients, their security is a joke, and yes still no response from them!   

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  • 프로필 사진
    2021.04.28 12:49 신고
    Ok, quick update....Robinhood actually gave us our stocks back. It took a little over a month for Robinhood to finally reach out to us and get this taken care of for us.

    I have read on forums there are a ton of people out there like us who never got their money back. Don't give up. We called daily, left tweets, contacted BBB, sent messages....again daily until someone from Robinhood finally reached out to us.